important information
READ THE INFORMATION BELOW
( THIS INFO WILL APPLY ONCE OUR ONLINE STORE GOES LIVE )
( THIS INFO WILL APPLY ONCE OUR ONLINE STORE GOES LIVE )
locations and shipping
All Mrice orders will be sent through the New Zealand Post service. New Zealand Post can also extend to an international service, which means that once we are more established in NZ we might ship to AU. You can select your shipping option prior to the checkout through PayPal. Mrice will not send to any other country, however if you live in America, Mrice is sold in retail stores such as Sears and Walmart.
All orders within New Zealand should arrive at your door in 4 working days after payment. No items are posted during weekends.
All orders within New Zealand should arrive at your door in 4 working days after payment. No items are posted during weekends.
PAYMENT
We use PayPal as a secure method of paying over the internet. You do not require a PayPal account to use PayPal, as you can simply pay as a guest using your credit or debit card.
On request we can accept a New Zealand bank deposit. This may take slightly longer to process an order, as it's not our mainstream form of payment. If you are looking to pay via this method, please contact us.
PayPal transactions are processed instantly. We post within 48 hours after getting this payment.
Security Notice: You may wonder why your search engine is telling you why our site is not secure. This basically just means we are not using any major encryption on our website, however, when you go to make a payment on our site, you will be automatically redirected to PayPal which is using advanced security encryption for all of your payment info. Obviously your information is not going to get stolen when on our website, all we're saying is you shouldn't tell us any of your credit card numbers via the website, and you certainly won't be required to. Thanks!
On request we can accept a New Zealand bank deposit. This may take slightly longer to process an order, as it's not our mainstream form of payment. If you are looking to pay via this method, please contact us.
PayPal transactions are processed instantly. We post within 48 hours after getting this payment.
Security Notice: You may wonder why your search engine is telling you why our site is not secure. This basically just means we are not using any major encryption on our website, however, when you go to make a payment on our site, you will be automatically redirected to PayPal which is using advanced security encryption for all of your payment info. Obviously your information is not going to get stolen when on our website, all we're saying is you shouldn't tell us any of your credit card numbers via the website, and you certainly won't be required to. Thanks!
returns
We don't accept returns if a product is not faulty. It is important to make a firm decision about your choice of product before purchasing.
If you are having issues with a product or you believe it might be faulty, contact us by clicking here. If a product is indeed faulty upon return we will send you a full refund within 24 hours.
If you are having issues with a product or you believe it might be faulty, contact us by clicking here. If a product is indeed faulty upon return we will send you a full refund within 24 hours.
WARRANTY
All Mrice products come with a warranty.
Earphones: 6 months
Speakers: 12 months
Headphones: 8 months
Earphones: 6 months
Speakers: 12 months
Headphones: 8 months
